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Key concepts in this module
When you are trying to determine what activities are Value
Added, think like a customer.
When you are defining the activities within a process, think
of them as small steps.
Only 5 % of all the activities in a manufacturing company
add value from a customer perspective.
North American companies are lagging behind other nations
when it comes to their knowledge and implementation of Lean.
1 % of all activities in an office environment add value
from a customer perspective.
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Module 1
Section 3
Percentage of Waste
4 minutes
56 seconds
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Module
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Once you have completed this module, you will be
able to answer these questions from the summary quiz
1. One obstacle to a successful Lean implementation is
people’s fear of __________.
2. When analyzing the percent of waste within an entire
process it is best to __________.
11. Waste is described as being the biggest obstacle to
complete Lean implementation. Explain this statement.
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