"I found this electronic
seminar
of value in terms of learning
an'awareness'
of lean
manufacturing and what this may all entail."
Sten Rasmussen
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Why
is Lean Thinking important for the public sector?
- While the strain on government
budgets increase, the pressure to provide continually improving
customer services is growing. Organizations need to save money and
give a better service with existing resources.
- The increasing pressure on every
single department and agency across all levels of the public sector
requires making major changes in the way government has operated
in the past.
The
beauty of the lean process using Kaizen philosophy is the fact that
it can benefit any kind of process or service. Its application to
government services is much easier than the manufacturing processes.
- The Lean process or the philosophy
of Kaizen embodies all the notions of total quality control, continuous
process improvement, zero-error production, and just-in-time production,
and takes a holistic approach to foster improvements without large
capital improvements.
- Lean process implementation consistently
improves productivity and reduces costs through the optimization
of facilities, people, resources and equipment.
- Kaizen-the philosophy that whatever
you are doing, you can do better-drives the lean thinking process.
Kaizen is a Japanese word meaning never-ending improvement in home
life, social life and working life.
- Whether one calls it world-class
service, lean, or Kaizen, it is the most remarkable cost-reduction
business operating or service delivery strategy of the 20th Century
and it is beautifully simple.
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